Customer Support

What should I do if I forgot my password for the payment gateway website?

If you forgot your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and an email will be sent to you with instructions on how to reset your password.

How can I reset my password on the payment gateway website?

To reset your password, click on the "Reset Password" link provided in the password reset email you received. Follow the instructions on the password reset page, enter a new password, and confirm it to complete the process.

I am unable to reset my password on the payment gateway website. What should I do?

If you're having trouble resetting your password, please reach out to our customer support team. They will assist you in resolving the issue and guide you through the password reset process.

Do I need to sign out every time I close the website?

It is recommended to sign out of your account, especially if you're using a shared or public device. However, if you're on your personal device, you can choose to stay signed in for convenience.

What is the operation of a payment gateway?

The customer has the option to use the payment gateway once they've added the goods or service to their cart and are on the merchant's website or app's checkout page. The customer can then quickly complete the payment, and the balance is immediately paid.

What is payroll software?

The operations of salary calculation and disbursement are automated by payroll software, which takes into consideration a variety of factors like leaves, deductions, bonuses, PF, gratuity, etc. With a few clicks, it supports and manages employee remuneration.

How does payroll software work?

Information on the employee's PAN, residence, and bank account is acquired. The payroll program then receives these after they have been verified. With minimal user interaction, it determines employee salaries and automatically controls payments to their bank accounts.

Which software is best for payroll?

Compliances are automated by the best payroll software, which also automates manual tasks like salary calculation and disbursement. All organisations in (Country Name) are required to submit PF, PT, TDS, and ESIC forms as well as follow all applicable rules.

What does place when a transaction is rejected?

The customer will be informed and the payment will not be executed if a transaction is rejected. Insufficient money, a card that has expired, or fraud suspicions are just a few causes for a transaction to be refused.

Do payment gateways charge fees?

Yes, payment gateways typically charge fees for processing transactions, which can include setup fees, transaction fees, and monthly fees. The fee structure may vary depending on the payment gateway provider and the type of transaction

Is there a penalty for cancelling?

No. It is important to note that there are no application fees, cancellation fees, or contract lengths associated with (Website Name). Monthly agreements are standard, and the first month is always free.

Does PCI Compliance cost money?

We don't charge more for operating in compliance with PCI standards, regardless of whether we are or are not compliant.

Can payment gateways be integrated with my e-commerce platform or website?

The majority of payment gateways provide for integration with well-known website and e-commerce systems like Magento, Shopify, and WooCommerce.

How can a freelancer get paid promptly?

For your freelance business, you can use the (Website Name) payment solution, which offers Payment Links and Invoices as well as a variety of freelance payment choices. Even if you don't have a website or an app, you can still share them with your customers.

Do freelancers need a GST number?

According to Section 24 of the Central GST Act, there is no minimum registration amount for people who receive income from sources other than their home state or nation.

Do freelancers in ( country name) pay taxes?

According to the Income Tax Act of ( country name), 1961, they must pay taxes on their income just like normal paid employees or other business professionals. Yet, in order to file their taxes, freelancers can deduct the costs they incurred to complete the project from their income.